For the past 20 years, Baptist clinical team members have come to the spring quality symposium to teach and learn new ways to deliver high-quality care. Baptist President and CEO Jason Little recently wrote about the symposium’s story board contest, and attendees also heard from national quality experts and learned how these symposiums have helped hospitals achieve some extraordinary quality goals. Thanks in part to the symposiums:
- Not one Baptist Women’s Hospital patient has fallen in 3 ½ years.
- For almost 2 years, not one patient at seven Baptist Memorial hospitals has developed a urinary tract or blood infection as a result of being treated in the hospital.
- Baptist Women’s Hospital won the top award ‒ the President’s Quality Award ‒ for its efforts to recognize and respond to excessive bleeding among new mothers after delivery. Rather than estimate the amount of blood loss, the team developed a process that quantifies the amount of blood loss so caregivers recognize patients who are critical and in need of immediate intervention. This protocol has saved lives, and Baptist Women’s Hospital has been asked to share it locally, nationally and internationally.