MBMC Boosts Employee Engagement by Sharing Recognition from Patient Discharge Calls
Since May of last year, frontline team members at Mississippi Baptist Medical Center (MBMC) have been hearing the good things patients were sharing about their…
Baptist News, Team Updates
New Centralized Patient Discharge Center Improving Patient Care
Research shows post-visit discharge calls to hospital inpatients deliver multiple benefits, including reduced readmissions, better care at home and an improved patient experience, which leaves…