UnitedHealthcare recently honored Dr. Jeffrey LeDuff and Dr. Marshall Scott Tynes with the United Hero Award, which recognizes experts in patient experience who are committed to delivering superior quality, safety and service to patients and families. Dr. LeDuff is an internist with Baptist Premier, located on the campus of Mississippi Baptist Medical Center. Dr. Tynes practices at Internal Medicine Clinic, a department of Baptist Anderson Regional Medical Center.
Through the United Hero Award, UnitedHealthcare recognizes health care professionals who have achieved target scores in three categories of patient experience — getting needed care, care coordination and doctor-patient conversations. Health care professionals who reach target scores in patient experience are recognized as having the knowledge, compassion and excellence associated with transforming the patient experience.
