In their nominators’ words
Carmen Wilbanks, 5 West, advanced nurse clinician “I was hospitalized and was scheduled to have a below knee amputation. Carmen was my nurse the day I got the news. I am only 28, she talked with me and gave me comfort and even cried with me. She worked on her day off, my surgery day, to be with me in the operating room. Plans changed, God intervened and saved my legs. Carmen was waiting on me when I awoke. Her compassion and caring was felt every time her smiling face came in my room. She is the best! She also seemed to know every time my condition had changed as well as attended to my pain and the needs of my family.”
Paula Gardner, ICU nurse
“My husband was admitted to the ICU, and Paula was the night nurse assigned to take care of him. My family had been here with him for six days, and we were exhausted and needed to go home for the night just to rest. Paula assured my daughters, my granddaughters and me that she would take care of him to the best of her ability, also telling us we could call anytime during the night for updates and she would be more than happy to give them to us. We went home that night knowing that we had someone taking care of him like he was her own family, which made our hearts smile. Every hospital needs a caring nurse like Paula. My family would like to thank her from the bottom of our hearts. The ICU is blessed to have her.”
Stacia Depew, 4 West nurse manager
Stacia won NEA Baptist’s DAISY Nurse Leader award. During the past year, she, along with the 4 West team, have had zero CAUTI and zero CLABSI. RN turnover for the unit has been at zero, and it continues to see a decrease in falls.
“Stacia works very hard to make sure staff are satisfied. She listens to her staff and makes adjustments to scheduling when necessary. Stacia cares about her staff and patients. She is the best boss I have ever had in 10 years of working at NEA Baptist. She is respectful to her staff; therefore, RN turnover is low. Stacia is very enthusiastic of the goals on her unit. She is precise on objectives and how to initiate them. She is reasonable with her requirements, which I think satisfy her staff. Stacia is very professional in how she handles herself and employee disagreements. I would be so proud if my boss won this award, as she is very deserving!”
