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Baptist Restorative Care Recognizes Service First Champions

From left, Baptist Restorative Care Administrator/CEO Mark Kelly, Brenda Patterson, Whitney “Shaye” Morris, Treena Jenkins and Quality Manager Wanda Grayson.

Baptist Memorial Restorative Care Hospital recently celebrated its Service First Champions for the last three quarters. They were recognized for their creativity and dedication.

Brenda Patterson, who specializes in wound, ostomy and continence care (WOCN), was chosen as the second quarter Service First Champion. She is known for her expertise in wound care and has been with Baptist since 2003. She transferred to Baptist Restorative Care in 2023. Brenda’s nomination noted her dedication to providing support to front line nurses, patient care assistants and patient care technicians by arming them with the knowledge and skills needed to proficiently care for wounds. Patients and family members have commended Brenda for taking the time to explain treatments and wound healing, even when that means working late.

Whitney “Shaye”Morris, a respiratory therapist, was selected as the first quarter Service First Champion. She has been with Baptist Restorative Care since December 2019. Shaye maintained a service-first attitude amid staffing challenges. She answered call lights, assisted with patient repositioning, obtained supplies for patient care and performed numerous other tasks, such as going to the blood bank or getting food and drinks when the nurses were unable to leave the floor. Shaye’s nominator mentioned that she did all of this with a smile on her face.

Treena Jenkins, an occupational therapy assistant, was selected as the fourth quarter Service First Champion in 2023. Since Treena joined the team at Baptist Restorative Care in 2023, she has been active and creative when providing therapy treatments. One team member said, “She is clever in coming up with ideas that keep patients entertained. She even sees patients twice a day.” Another team member noted, “Treena has gone above and beyond to meet specific needs of our patients, such as obtaining adaptive devices. She also brought in her own grocery supplies to help a patient who loves cooking make a salad.”