Baptist leaders Derick Ziegler, vice president of regional operations, and Katie Morrissette, administrator for Baptist’s TeleHealth, attended the 25th annual TeleCon16 conference in October, where they presented to approximately 500 attendees.
Joined by other Baptist team members, the pair shared the critical success factors for leadership engagement and data analysis with custom reporting—which was mission critical for Baptist to drive sustainable entity and system outcomes. They also shared how leadership and transparency led to critical conversations about culture.
During the session, the Baptist team showed a video that reflects Baptist’s patient flow and capacity management progress. (The video can be viewed on any computer or mobile device, whether or not it is on the Baptist network.)
Bringing together hundreds of health care professionals across the nation, TeleCon16 gave participants the chance to share information, learn and network.
