Baptist Memorial Hospital-Collierville and Baptist Memorial Hospital-Union County recently honored their Service First Champions for the quarter. They were recognized for their dedication and commitment.
Alix Williams, who serves in Security at Baptist Collierville, was nominated by a team member for his dedication. Alix was tireless in his efforts to find hearing aids that a patient realized were missing following a visit at the hospital.
The patient’s family commended Alix for going above and beyond in his investigation to locate the hearing aids, which remain missing. They also communicated their gratefulness for his sense of urgency.
“His actions reflect positively on our hospital and reinforce our commitment to providing a safe and nurturing environment for all those we serve,” said the nomination.
Kelsey Young, a clinical staff pharmacist at Baptist Union County, was nominated by a colleague for going above and beyond to care for a patient. The team member who nominated Kelsey shared how she assisted the emergency department by identifying a patient’s medications and their impact on the patient’s health.
“Kelsey counselled the patient and family about the medications to make sure they understood everything. She spent time with the family and provided exceptional care,” said the nomination.
“Kelsey’s dedication and commitment exemplifies what a Service First Champion should be,” said Ann Bishop, CEO and administrator at Baptist Union County. “It is outstanding team members like Kelsey who truly make a real difference at Baptist Union County and in the lives of our patients and families.”
