Clinical nurse John Robertson, who works in surgery at Baptist Memphis, moved his team with a simple act of kindness. Prepping for a case, John realized his patient was homeless and needed a bath and clean clothing. When surgery was over, John gave the patient a bath while still on the OR table. The next day, John brought the patient new underwear and socks. “In the fast pace of today’s health care world, we sometimes get in such a hurry with completing tasks that we forget too often how the little things really matter. John showed compassionate care and promoted the well-being of his patient,” his nominator wrote.
In September, Baptist Union City presented Leigh Storie, RN, with The DAISY Award for her extraordinary, compassionate care. At the celebration, Leigh received a beautiful certificate, a DAISY Award pin, and hand-carved stone sculpture titled “A Healer’s Touch.” Additionally, her team members enjoyed Cinnabon cinnamon rolls.
At Baptist DeSoto, Kaylan Dickerson took the initiative to help a 33-year-old diabetes patient who experienced a delay in care. In need of a hysterectomy, the patient couldn’t undergo the treatment without a kidney doctor’s approval. Kaylan found a doctor for the patient and arranged the needed appointment, thus ensuring the continuation of care.
Jessica Watson at Baptist Women’s Hospital won the DAISY award for leaving a strong impression on patient Shannon Summers. “I picked Jessica because she was concerned about my child’s health. She explained things to me so that I could understand, and she made me feel like we are important. One day, I was feeling very sad because of how my child was feeling. Ms. Jessica lifted up my spirits and gave me hope and comfort. Her smile is like a ray of sunshine and she is very professional in her work.”