Several Baptist Memorial hospitals recently named Service First Champions. These team members demonstrated patience, generosity and a willingness to help others to everyone they serve—from patients and family members to their co-workers. Here’s a summary of some of their most admirable actions.
[toggle title=”Baptist Women’s Hospital” state=”open”]Champion: Juliet Thompson, unit coordinator, Gynecology
According to Juliet’s nominator, Stephanie Yarbro, a nurse in the gynecology unit, she is willing to do just about anything, often before being asked. During a particularly busy time at the hospital, not only did Juliet go to dietary and get breakfast trays for patients, she assisted a NICU mom who couldn’t tell time or read.
“Juliet sat with her, trying to help her learn how to spell the baby’s name that she had picked out. She also reassured this mom that she would watch the clock and get her to the NICU for her baby’s scheduled touch time.”
[/toggle] [toggle title=”Baptist DeSoto” state=”close”]Champions: Stacie Hindman, PCA, 6th Tower and Samantha Newby, PCA, 5th Tower
Samantha was nominated for always going out of her way to help others. Recently, she sat with an upset and scared patient and played music and a song until he fell asleep.
“She works hard and truly loves what she does,” her nominator wrote. “She has a positive attitude and always smiles. All of the patients are ‘her favorite patient.’”
Stacie’s nominator called her “the best I have ever seen work here” for her professionalism and caring manner. According to the nominator, whose father was returning home because of his dementia, Stacie gave the family a prayer answered.
[/toggle] [toggle title=”Baptist Union City” state=”close”]Champion: Megan Wright, health information management analyst
Megan’s willingness to go above and beyond was never more evident than when she helped new parents during a particularly complicated situation. She types birth certificates for the hospital, and in this instance, she worked for 12 hours ‒ including four hours after her shift ended ‒ to resolve the issue.
[/toggle] [toggle title=”Baptist Union County” state=”close”] Champion: Leslie Eaton, BSN, RN, Intensive Care Unit/StepdownSeveral co-workers nominated Leslie for Service First Champion, including her manager, Vickie Byars, who said, “Leslie takes her job personally and makes it her mission to ensure that the patients receive the best care possible.” Leslie’s nominators praised her for her versatility, dedication, leadership and patient advocacy. A nine-year Baptist team member, Leslie has worked in a variety of areas, including the emergency department and medical/surgical unit, and she also has been a house supervisor.
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