Representatives from Press Ganey recently visited Baptist Collierville and Baptist Union City to present hospital colleagues with 2013 Guardian of Excellence Awards.
Baptist Collierville earned the Guardian of Excellence Award for physician satisfaction and engagement as well as patient satisfaction with outpatient services. Baptist Union City received the Guardian of Excellence Award for physician engagement. The award recognizes top-performing hospitals that consistently scored in the 95th percentile for patient satisfaction, employee engagement, physician engagement or clinical quality.