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International health care execs learn about system-ness at Baptist

Individual hospitals and their physicians control health care in Japan, and decisions are made by leaders rather than teams. The delegation was particularly interested in…

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Take five with BMS YouTube chats

So much is happening with the Baptist Management System. From Training Within Industry (TWI) and Kata work to shepherding groups, process changes and improvements leading…

Baptist TWI Takes Center Stage at International Conference

Sandy Holman can’t stop talking. An ER nurse manager at Baptist Golden Triangle, Sandy holds a particular passion for training within industry (TWI), which propelled…

New Manager Brings Right Skills to BMS

Many of you know the Baptist Management System (BMS) helps manage purpose, people and process. But you may not know a new team member has…

Baptist DeSoto KATA Teams Exceed Challenge Goals in Big Ways

Achieving big results with KATA boards starts with thinking small—that is, breaking down a process into small bites and tackling each step until you uncover…

BMS Second Annual TWI Summit Attracts National Attention

Baptist Management System hosted team members, leaders and guests on Oct. 4 at Baptist Memphis for the second annual Training Within Industry (TWI) Summit. During…

Baptist Collierville Using Multiple KATA Boards to Get the “Right” Results

Fifteen KATA boards in a hospital with just 300 employees is impressive, and according to Baptist Collierville Chief Administrative Officer Lindsay Stencel, it’s all about…

KATA Work Helps Baptist North Mississippi Shave Days Off Hiring Process

With today’s fast pace, most people want more time.  But for the team in human resources at Baptist North Mississippi, less time is their goal….

Get to Know the Baptist Management System: It’s All About Performance

The Baptist Management System (BMS) is a holistic approach using LEAN methodology for managing purpose, people and process. BMS cares about the purpose, how to…

Patient Feedback Catalyst of KATA Boards at Baptist Union City

“Sure wish it wasn’t such a long walk from registration to radiology…,” “It would be better if patients could register for outpatient tests in the…