Effective Jan. 1, the Centers for Medicare and Medicaid Services (CMS) required all hospitals to list the charges for all their procedures, services and medications. Price transparency has become a hot topic lately, but we have been at the forefront of this effort for more than a decade.
We created the Expense Navigator cost estimator tool in 2007. We designed it to be a resource for patients who want access to financial information, including out-of-pocket costs, co-pays, payment options, and even help accessing Medicaid or charity care. But listing our charges is only one way we’re helping our patients.
We almost always receive less than we charge for our health care services, and we often get less than it costs us to provide care. In addition, we contributed more than $242 million in community benefit and uncompensated care in fiscal year 2016. We expect that number to continue growing as issues such as lack of insurance and rural hospital closings disproportionately affect people in the areas we serve.
Despite these challenges, we will continue to invest in advanced technology and provide top-notch care, and I know you will, too. I’m so proud of the work you all do to serve our patients, no matter what their circumstances are. From delivering skilled, empathetic care to helping patients get the insurance benefits they deserve to maintaining our Expense Navigator site, you all play an important role in maintaining access to care in some of the most under-served areas in the country. I hope you know what a difference you make to thousands of people every year.
Check out our new and improved cost estimator web page – https://www.baptistonline.org/estimate-my-costs – and let me know what you think by emailing me, tweeting me @jason_m_little or finding me on LinkedIn.
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