Friday, June 23, 2017
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Tech Spot

BTS launches Customer Cares program for tech teams

On a typical day, Greg Bernstein, a database administrator with Baptist Technology Services’ (BTS) Information Systems group, works behind a desk. Rarely does he get the chance to actually go in the clinical field to see how his technology …

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A Message from Beverly Jordan

Vice President and Chief Information and Transformation Officer When Baptist Memorial Health Care and Mississippi Baptist began talking about joining forces back in 2016, technology quickly emerged as a pivotal point of the discussions. With the clear potential …

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What happens when the BTS Help Desk gets help?

A work space may not seem that significant–until that space changes. On March 29, the Baptist Technology Services (BTS) Help Desk team held an open house in the corporate building to showcase its new space. While some may scratch their …

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How a rental car can outsmart you

When renting a car in the past, the most anyone worried about was refilling the gas tank or leaving a personal item behind. Today, with mobile devices and connected cars, renters need to be aware that personal data …

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BTS team members mimic doctors, watch system’s health

While a doctor checks a patient’s pulse in the hospital, Baptist Technology Services (BTS) team members now have a clear method of constantly checking Baptist’s technical pulse to ensure all systems are healthy. For Chris Craig, senior network administrator …

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2017: A year to get better together

Happy New Year from the Baptist Technology Services (BTS) team! We enjoyed 2016 as we worked toward increased engagement of our teams, as well as with our end users and patients. Through synergy and a common focus on …

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Diggin’ It with BTS field teams

If anyone has ever thought the Baptist Technology Services (BTS) teams only sit behind computers, nothing could be further from the truth. Just ask Hal Bland and his technical implementation colleagues, Shawn Powell and Mike Smith. Charged with …

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