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Diligence, Caring, Quick Thinking Exemplify Service First Champions

Baptist Tipton

Joyce Adams, surgical technologist at Baptist Tipton, was nominated by head operating room nurse Tammy Freeman. Joyce scrubs cases, pulls supplies, takes call and handles the many jobs associated with central supply. “She is always thinking ahead to what might be needed,” says Tammy. “She even gets in the autoclaves and cleans them with bleach each month. She is willing to do whatever is asked of her.”

Tammy said Joyce “seems to know everyone in Tipton County and treats them like they are her own family.” Especially significant was Joyce’s interaction with the Joint Commission, answering questions and clearly explaining each process, which resulted in no deficiencies in central supply. “She does everything she can to make sure the department runs smoothly. I truly believe she is deserving of this award.”

Baptist Union County

Christina Masters works in Environmental Services at Baptist Union County and was nominated by several team members who noted that “Christina is the most dedicated and honest employee.” After learning a colleague was planning to adopt, Christina made treat bags that could be sold to help pay for adoption expenses. The team member said, “She will never know how much she blessed me with her kindness. She gave from her heart, and I will always treasure her kindness.”

Walter Grace, CEO and administrator of Baptist Union County, said, “Christina’s willingness and genuine desire to help others exemplify what a Service First champion should be. It is people like Christina who make a real difference at Baptist Union County, in the lives of our patients and staff.”

Women’s Health Center

In her nomination of Jennifer Coleman at Baptist Women’s Health Center, Paula Casey said, “She is always positive, wiling and gracious. She is outgoing, makes everyone feel at ease and runs 110% with any project. As a two-time breast cancer survivor, she is passionate about her role at the Women’s Health Center and making sure women get screened and understand the risks, and supporting those receiving treatment by personally sitting, calling or visiting them.”

Jennifer organized the Susan G. Komen auction and visited 50 to 60 businesses to obtain auction items. “This money will come back to Baptist 10 times over to provide mammography services to the underinsured and uninsured,” said Paula. “I don’t think Jennifer realizes the impact she makes. She inspires me and many others.”

Baptist Golden Triangle

Congratulations to Katy Baty, RN, oncology services at Baptist Golden Triangle. Katy was working at an outdoor community event in October when she saw someone collapse. After confirming that the man had no pulse, Katy began CPR, and she continued monitoring him until the ambulance arrived. Katy was surprised she had been nominated for Service First champion. “I did not expect to be recognized for using my skills as a nurse to help someone. I acted in a time of need the best way I knew how, and that was by saving someone’s life. I am especially thankful that God was able to use me through my nursing skills to help someone in need,” said Katy.

Baptist Corporate

Valencia Bishop, an intermediate billing analyst with Baptist Technology Services, was recognized for going beyond the call of duty to help a co-worker who was having issues with a device. She contacted multiple stores to find a replacement. Once she located one, she personally drove to pick it up.

“Valencia showed a tremendous amount of dedication to solving this problem,” her nominator said. “She made multiple calls to see if my device was still working, and she used her own time to pick up the item just to make sure it didn’t inconvenience me.”