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Baptist Professional Image Program (PIP) Frequently Asked Questions

Baptist apparel
1. May I purchase scrubs from other vendors?
Baptist team members may purchase their uniforms from any vendor. However, Landau Uniforms is the exclusive provider for BMHCC-embroidered clinical uniforms and non-clinical attire, as well as payroll deduction. When adding the Baptist logo embroidery or utilizing payroll deduction, Baptist has a contracted discount for team members. Discounts are 15% off at Baptist uniform “road show” events, and 10% off for in-store, phone, fax, or e-mail orders.
2. Which Landau location should I use?
In addition to three Memphis-area Landau locations, a uniform “road show” will visit Baptist facilities on a rotating basis. Baptist team members may also place orders via phone, or via fax or e-mail using the Baptist PIP order form. Team members must present their ID badge for each purchase to receive discounts and payroll deduction privileges.

Landau Uniforms – Madison
1004 Madison Ave.
Memphis, TN 38104
(901) 523‐9655

Landau Uniforms – Trinity
714 N. Germantown Pkwy, Ste 31
Cordova, TN 38018
901) 751‐0560

Landau Uniforms – Forest Hill
9245 Poplar Ave., Ste. 5
Germantown, TN 38138
(901) 753‐9880

3. Who do I contact to place a phone, e-mail, or fax order, or to follow up on the status of an order?
Landau has dedicated representatives to assist Baptist team members. You may e-mail your question to BaptistPIP@Landau.com, or call (901) 523-9655 and ask for a Baptist representative. Our fax number is (901) 523-9795.
4. Will Landau embroider the Baptist logo on scrubs already owned by Baptist team members?
Team members who have been with Baptist for fewer than 90 days who already own scrubs and jackets in approved colors for their position may have items embroidered at Landau with the Baptist logo. Landau will charge team members a $3 fee for this service, plus the regular $4 charge to add the logo. Embroidery on pre-owned garments is at the risk of the team member.
5. There are other stores that can produce the Baptist logo. Am I able to take my scrubs there to be embroidered?
No. Landau is the sole provider of embroidered uniforms for Baptist team members. Other uniform retailers are not authorized to embroider any Baptist logo.
6. How will I receive my order?
For “road show” purchases, finished orders will be delivered in bulk back to your facility. All other phone, fax, or e-mail orders will be shipped to your home address for a nominal fee. In-store pickup is also available at Landau’s three Memphis-area locations.
7. I don’t wear scrubs. Are there uniform options for me?
Yes! One of the great benefits of the Baptist PIP is new clothing options for non-clinical team members. Landau is providing a wide selection of blouses, dress shirts, polo shirts, and jackets available with the Baptist logo embroidery. Stop by the traveling uniform “road show” or your Memphis-area Landau store to view all the available options.
8. Is there an option to order Baptist PIP garments online?
The Baptist PIP online webstore will be coming in Phase 2 of the program once all Baptist facilities have been visited by the traveling uniform “road show.” Stay tuned for future updates about the webstore.